














COTLIN
COTLIN 15" Undercounter Ultra-Clear Bullet Ice Maker — IMB55BI
Couldn't load pickup availability
Features
- Ultra-Clear Bullet Ice
An advanced spray-type ice-making system keeps water moving as it freezes, helping reduce trapped air and produce clearer, denser bullet ice for cocktails, soda, sparkling water, iced coffee, and other home-bar drinks. - Up to 52 lbs of Ice Per Day
Produces up to 52 lbs of bullet ice per day with up to 26 lbs of internal storage under standard conditions. The machine stops when the bin is full and resumes production as ice is removed. Actual output varies with room temperature, water temperature, and operating conditions. - Designed for 15-Inch Undercounter Spaces
The IMB55BI measures 14.9"W × 20.7"D × 34"H without the handle and 22.6 inches deep with the handle. Front ventilation supports built-in installation, while additional room is still required for the handle, door swing, gravity-drain routing, and electrical access. - Gravity Drain Required
The IMB55BI requires a suitable gravity drain connection. Confirm the drain location, routing, electrical access, and cabinet dimensions before purchase. Professional installation may be needed if the space does not already have an appropriate drain. - One-Touch Cleaning and Filter Reminder
Pressing the cleaning control starts an automatic cleaning cycle, while the filter-life reminder helps track routine filter replacement. Automatic cleaning does not replace regular interior cleaning, descaling, or maintenance described in the user manual.
Product specifications
| Cooling | |
|---|---|
| Daily Ice Production | |
| Storage Bin Capacity | |
| Ice Making Cycle | |
| Ice Cube Type | |
| Dimensions (Depth with handle) | |
| Dimensions (Depth without handle) | |
| Net Weight | |
| Refrigerant | |
| Defrost Type | |
| UL Certified |
Payments
Installation Help for COTLIN Ice Makers
Need help setting up your new COTLIN ice maker?
Optional installation help is available for select COTLIN models through Taskrabbit. Check your model, review the installation requirements, and schedule through the Taskrabbit platform when your appliance and installation site are ready.
Installation is booked and paid for separately. It is not included with your COTLIN appliance purchase.
Check Eligible Models & Book
Installation Help at a Glance
Optional Service
Choose installation help only if you need it.
Booked Through Taskrabbit
Scheduling, payment and Tasker communication take place on the Taskrabbit platform.
Select Models Only
Confirm that your exact COTLIN model appears on the Taskrabbit partner page before booking.
Separate From Your Purchase
Installation charges are not included in the price of your COTLIN appliance.
Eligible COTLIN Models
Taskrabbit currently lists installation services for the following COTLIN models:
Drainless Crescent Ice Makers
-
IMC20
-
IMC22
-
IMC25BI
Bullet Ice Maker
-
IMB55BI
Commercial Ice Makers
-
60FA
-
T50A
-
T60A
Ice and Water Dispenser
-
HBB100
Select the exact model shown on your appliance label or order confirmation. Taskrabbit may display 60FA as “AZB-60FA” and HBB100 as “HBB-100.”
If your model is not listed, do not select a different model. Contact COTLIN Support before booking.
Service availability, scope and current pricing are determined by Taskrabbit and may vary or change. Review the current information shown during booking.
View Eligible Services on Taskrabbit
Before You Book
A prepared installation site helps prevent delays, additional work and unsuccessful appointments.
Before scheduling installation:
-
Wait until your appliance has been delivered.
-
Inspect the carton and appliance for visible damage.
-
Confirm the exact model number.
-
Review the model-specific user manual.
-
Measure the installation space and confirm the required ventilation and door-opening clearance.
-
Make sure the required water, drain and electrical connections are ready.
-
Keep all included hoses, fittings, filters, hardware and instructions with the appliance.
-
Tell your Tasker in advance about stairs, restricted access, cabinet openings or other site conditions.
Do not install an appliance that appears damaged, incomplete or different from the model you ordered. Keep the packaging and contact COTLIN Support first.
Taskrabbit recommends scheduling installation for at least 24 hours after the appliance has been delivered.
Know Your Installation Requirements
Installation requirements vary by model. Review the correct requirements before booking.
IMC20, IMC22 and IMC25BI
Drainless Crescent Ice Makers
These models do not require an external drain line or separate drain pump.
They still require:
-
A potable water connection
-
A grounded 115V electrical outlet
-
Sufficient installation and ventilation clearance
-
Enough space for the door to open correctly
“Drainless” describes the external drain requirement. It does not mean that no water connection, electricity or site preparation is required.
IMB55BI
Gravity-Drain Bullet Ice Maker
The IMB55BI does not require a household water-supply line, but it does require a suitable gravity drain connection.
Before booking:
-
Confirm the drain location
-
Confirm that the drain line can follow the required downward route
-
Review the model-specific installation instructions
-
Confirm electrical and clearance requirements
Do not book this model as a drainless installation.
60FA
Commercial Undercounter Ice Maker
Installation requires prepared water-supply, drain and electrical connections.
Confirm:
-
Water and drain access
-
Electrical requirements
-
Ventilation clearance
-
Appliance dimensions and access path
-
Any local commercial installation requirements
T50A and T60A
Split Commercial Ice Makers
These larger commercial systems require additional preparation and handling.
Before booking:
-
Confirm water, drain and electrical access
-
Confirm the space for both the ice-making head and storage bin
-
Confirm that the floor and access path can support the equipment
-
Tell Taskrabbit about stairs, loading restrictions or difficult access
-
Confirm the complete service scope before the appointment
Additional site preparation or regulated plumbing and electrical work may require appropriately qualified professionals.
HBB100
Ice and Water Dispenser
Confirm the required:
-
Water supply
-
Drain connection
-
Electrical outlet
-
Ventilation and operating clearance
-
Sanitation and cleaning access
Review the HBB100 user manual before scheduling installation.
How Installation Help Works
1. Receive and Inspect Your Appliance
Make sure the correct model arrived and check the appliance for visible damage or missing parts.
2. Prepare the Installation Site
Review the user manual and confirm that the required space, water, drain and electrical connections are ready.
3. Select Your Exact Model
Visit the COTLIN Taskrabbit partner page and choose the installation service matching your model.
4. Review the Service Details
Check the current price, availability and included service scope before booking.
5. Schedule and Communicate
Choose an available appointment and tell your Tasker about the appliance, installation location and any special site conditions.
6. Complete the Installation
Taskrabbit handles scheduling, payment, Tasker communication and installation-service support.
Button: Check Models & Schedule on Taskrabbit
Service Pricing and Payment
Installation is optional and is not included in the price of your COTLIN appliance.
Current service pricing is displayed on the COTLIN Taskrabbit partner page before booking. Payment information is entered and handled through Taskrabbit according to its current booking terms.
Work outside the listed installation service may require separate arrangements or additional charges. Do not assume that new plumbing, electrical work, cabinet modification, drilling or other site preparation is included.
Describe the installation site and confirm the complete scope before the appointment.
What May Not Be Included
Unless specifically confirmed through Taskrabbit, do not assume the installation service includes:
-
Creating a new water-supply line
-
Creating or relocating a drain
-
Installing a new electrical outlet
-
Electrical panel work
-
Cabinet cutting or modification
-
Countertop drilling
-
Structural changes
-
Permit applications
-
Disposal of an existing appliance
-
Product repair
-
Work requiring a licensed plumber or electrician
Installation requirements and local codes vary. Use an appropriately qualified professional when regulated or licensed work is required.
Who Handles What?
Contact Taskrabbit For
-
Booking or appointment availability
-
Rescheduling or cancellation
-
Payment or temporary payment holds
-
Tasker communication
-
Tasker arrival or service experience
-
Installation workmanship concerns
Contact COTLIN For
-
Product specifications
-
Model or installation-requirement questions
-
Missing product parts
-
Shipping damage
-
Product operation or troubleshooting
-
Warranty support
Taskrabbit is a separate service platform. Taskers are independent contractors who use the Taskrabbit platform to provide services.
Installation charges and workmanship are separate from the COTLIN appliance purchase. COTLIN remains responsible for product information and applicable product warranty support.
Frequently Asked Questions
1. Is installation included with my COTLIN purchase?
No. Installation is optional and is booked and paid for separately through Taskrabbit. Installation charges are not included in your COTLIN order.
2. Which COTLIN products are eligible?
The COTLIN Taskrabbit partner page currently lists IMC20, IMC22, IMC25BI, IMB55BI, 60FA, T50A, T60A and HBB100.
Select the exact model shown on your appliance or order confirmation. If your model is not listed, contact COTLIN before booking.
3. Do COTLIN drainless ice makers require plumbing?
IMC20, IMC22 and IMC25BI do not require an external drain line or separate drain pump. They still require a potable water connection and grounded electrical outlet.
4. Does IMB55BI require a water line or drain?
The IMB55BI does not require a household water-supply line, but it requires a suitable gravity drain connection. Confirm the drain location and follow the model-specific installation instructions.
5. Will the Tasker create a new water line, drain or outlet?
Do not assume that new plumbing, electrical work, cabinet modification or other site preparation is included. Review the listed service and confirm the complete scope with Taskrabbit or your Tasker before the appointment.
6. Do I need a licensed plumber or electrician?
Possibly. Requirements and local codes vary. If the installation involves regulated plumbing, electrical work, permits or other licensed work, use an appropriately qualified professional.
7. When should I schedule installation?
Wait until the appliance has been delivered and inspected. Taskrabbit recommends booking installation for at least 24 hours after delivery.
8. What if my appliance arrives damaged?
Do not install it. Keep the original packaging and contact COTLIN Support with your order information and photos of the carton and appliance.
9. Can I book a product repair through this page?
The current COTLIN Taskrabbit partner page lists installation services. For product troubleshooting or a possible warranty issue, contact COTLIN before arranging outside repair work.
10. How much does installation cost?
Current pricing is shown on the Taskrabbit partner page before booking. Review the price and service details for your exact model.
11. Who should I contact after installation?
Contact Taskrabbit for booking, payment, Tasker or installation-service concerns. Contact COTLIN for product operation, specifications, parts, troubleshooting or warranty questions.
At Cotlin, we are committed to quality without compromise. Whether you are using our appliances in a comfortable home kitchen or a demanding commercial environment, we stand behind our products.
1. Warranty Period
1-Year Standard Limited Warranty
Cotlin offers a 1-Year Limited Warranty on all ice makers and appliances purchased directly from cotlinlife.com or an authorized retailer.
-
Coverage: 12 months from the original date of purchase.
-
Applicability: This warranty applies to both Residential and Commercial use.
-
Transferability: This warranty is valid for the original purchaser and is non-transferable.
Get 1 Extra Year FREE
Eligible customers may register their COTLIN appliance for one additional year of limited warranty coverage at no extra cost, providing up to 2 years of total coverage.
2. What Is Covered?
We warrant that your Cotlin product will be free from defects in materials and workmanship under normal use. If a defect arises within the warranty period, we will, at our option:
-
Provide new or refurbished replacement parts at no cost.
-
Exchange the defective unit with a new or refurbished unit of equivalent performance.
-
Provide a refund if a replacement is not available or feasible.
3. What Is NOT Covered (Exclusions)
To ensure the longevity of your machine, please follow the user manual. This warranty does not cover:
-
Improper Installation: Issues caused by incorrect water line connections, insufficient ventilation, or voltage errors.
-
Lack of Maintenance: Failure to perform regular cleaning (e.g., damage caused by scale/mineral buildup due to hard water).
-
Misuse & Abuse: Physical damage, neglect, or operation inconsistent with the product's instructions.
-
Unauthorized Repair: Modifications or repairs performed by unauthorized service providers.
-
Cosmetic Damage: Scratches, dents, or normal wear and tear that do not affect functionality.
-
Consumable Parts: Items such as water filters, unless defective upon arrival.
4. How to Claim Warranty
We aim to make the process simple and fast.
-
Step 1: Contact us at support@cotlinlife.com .
-
Step 2: Provide your Order Number and the Serial Number (found on the back of the machine).
-
Step 3: Send us photos or a short video showing the issue/error code.
Our technical team will troubleshoot with you. If the issue cannot be resolved remotely, we will initiate the warranty service.
5. Shipping Costs for Warranty Service
-
First 30 Days: Cotlin covers all shipping costs for returning defective units and sending replacements.
-
Months 2-12: The customer is responsible for shipping the defective unit to our service center. Cotlin will cover the cost of shipping the repaired or replacement unit back to you.
Note: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
1. 30-Day Return
You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Process
-
Step 1: Contact our support team at support@cotlinlife.com with your order number and reason for return.
-
Step 2: We will provide you with a Return Merchandise Authorization (RMA) number and the return address.
Note: Do not send items back to the manufacturer without prior confirmation. -
Step 3: Pack the item securely and ship it to our designated U.S. Return Center.
3. Return Shipping Costs
-
Defective or Damaged Items: Cotlin covers all shipping costs. We will provide a prepaid shipping label.
-
Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for return shipping costs. Initial shipping fees (if any) are non-refundable.
4. Restocking Fees
-
Standard Returns: We do not charge a restocking fee for items returned in new, complete condition.
-
Incomplete Returns: If the returned item is missing parts, accessories, or original packaging, a restocking fee of up to 15% may be deducted from your refund to cover replacement costs.
5. Refunds
Once your return is received and inspected (typically within 2-5 business days), we will notify you of the approval or rejection of your refund.
-
Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank's processing time.
6. Order Cancellation
-
Before Shipment: You may cancel your order for a full refund within 24 hours of placement, provided it has not yet shipped.
-
After Shipment: Once an order has shipped, it cannot be canceled. You must wait to receive the item and then follow the standard return process.
6. Lost or Damaged Packages
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us within 7 days of delivery at support@cotlinlife.com with photos of the issue so we can make it right immediately.
7. Return Address
Please contact our customer service team at
📧 support@cotlinlife.com
We will provide you with the appropriate return address and instructions via email.
Return Address:
975 Old Norcross Rd
Lawrenceville, GA 30046
United States
8. Promotions & Discounted Orders
If you placed an order using a promotional code and wish to return items:
-
The entire order must be returned to receive a full refund.
-
If only part of the order is returned, the retained items will be charged at the original, non-discounted price.
If you have questions regarding promotions or a specific order, please contact our customer service team.












FAQs
Yes. The IMB55BI requires a suitable gravity drain connection.
Water and normal meltwater flow out through the drain by gravity, without a drain pump. Confirm the drain location and follow the installation requirements in the user manual before purchase.
The IMB55BI includes a built-in water reservoir.
Follow the user manual for the approved filling and water-supply method. A gravity drain connection is still required even when water is supplied through the reservoir.
The IMB55BI measures 14.9"W × 20.7"D × 34"H without the handle and 22.6" deep with the handle.
Its front-facing ventilation supports undercounter installation without side ventilation space. Also allow sufficient room for the gravity drain route, electrical cord, reversible-door swing, and removal of the ice bin.
The IMB55BI operates at approximately 56 dB under normal conditions.
During active ice-making, you may hear the compressor, fan, circulating spray water, and a brief sound when ice drops into the bin. The sound is noticeable in a quiet room and may vary with installation.
The IMB55BI produces up to 52 lbs of bullet ice per day and provides up to 26 lbs of internal storage under standard conditions.
It automatically stops when full and resumes as ice is used. Actual output varies with room temperature, water temperature, ventilation, and operating conditions.
The spray-type system keeps water moving as it freezes, helping reduce trapped air and create clearer, denser bullet ice than typical cloudy freezer or countertop ice.
Each piece measures approximately 1.1 inches in diameter × 1.5 inches long and is suited to cocktails, soda, iced coffee, sparkling water, and home-bar drinks.
The IMB55BI is best for homeowners who want presentation-ready bullet ice and higher output in a finished kitchen, wet bar, basement bar, or entertaining space.
It is a built-in alternative to smaller countertop machines. It is not a drainless model and requires a suitable gravity drain.
Confirm the cabinet opening, depth with the handle, door swing, electrical outlet, water-supply method, and a suitable gravity drain route before delivery.
Place the unit on a firm, level surface and keep the front ventilation area clear. Professional installation may be needed if an appropriate drain is not already available.
Pressing the cleaning control starts an automatic cleaning cycle to support routine maintenance.
The automatic cycle does not replace regular interior cleaning, descaling, filter replacement, or manual care. Follow the complete procedure in the user manual.
Clean the ice-contact surfaces, storage bin, and water system at the intervals stated in the user manual, and clean sooner if scale, odor, taste, or ice clarity changes.
Replace the approved filter when the control-panel reminder appears or at the specified service interval. Hard water or frequent use may require more frequent maintenance.
Yes. The IMB55BI provides 9 levels of ice-thickness adjustment.
Use the LCD controls to select the setting that best matches your drinks and serving preference. Allow the machine time to complete a new cycle before judging the adjusted result.
Normal sounds may include the compressor, fan airflow, circulating spray water, water moving through the system, and ice dropping into the storage bin. Persistent rattling, grinding, leaking, or unusually strong vibration should be checked.
Confirm that the unit is level and contact COTLIN Support if the sound continues.
Stop ice production, remove stored ice and standing water, clean the ice-contact surfaces and water system, dry the interior, disconnect power, and follow the user manual for emptying the reservoir and drain path.
Leave the door open as directed to help prevent retained moisture and odor.
















