15" Drainless Undercounter Crescent Ice Maker — IMC25BI
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Features
- No Drain Required
Designed with a drainless system, IMC25BI can be installed without a floor drain or drain pump. It is a practical option for kitchens, home bars, RVs, basements, and other spaces where traditional drainage is difficult. - 25 lbs Daily Ice Output + 22 lbs storage
Produces up to 25 lbs of crescent ice per day with a 22-lb storage bin, making it a strong all-around choice for daily household use, entertaining, and regular drink service. - Crescent Ice for Everyday Drinks
The dense crescent ice shape melts slower than softer ice types, helping keep drinks cold with less quick dilution. It works well for cocktails, whiskey, soda, iced coffee, and everyday beverages. - Built-In or Freestanding Use
The front-venting design allows IMC25BI to fit under the counter or stand alone, giving you more flexibility for kitchen upgrades, home bars, RVs, and light commercial spaces. - ETL Certification
ETL certified to meet U.S. safety and quality standards for long-term peace of mind.
Product specifications
| Cooling | |
|---|---|
| Daily Ice Production | |
| Storage Bin Capacity | |
| Ice Making Cycle | |
| Ice Cube Type | |
| Dimensions (Depth without handle) | |
| Dimensions (Depth with handle) | |
| Net Weight | |
| Refrigerant | |
| Defrost Type | |
| Control Type | |
| ETL Certified |
Payments
Installation Help for COTLIN Ice Makers
Need help setting up your new COTLIN ice maker?
Optional installation help is available for select COTLIN models through Taskrabbit. Check your model, review the installation requirements, and schedule through the Taskrabbit platform when your appliance and installation site are ready.
Installation is booked and paid for separately. It is not included with your COTLIN appliance purchase.
Check Eligible Models & Book
Installation Help at a Glance
Optional Service
Choose installation help only if you need it.
Booked Through Taskrabbit
Scheduling, payment and Tasker communication take place on the Taskrabbit platform.
Select Models Only
Confirm that your exact COTLIN model appears on the Taskrabbit partner page before booking.
Separate From Your Purchase
Installation charges are not included in the price of your COTLIN appliance.
Eligible COTLIN Models
Taskrabbit currently lists installation services for the following COTLIN models:
Drainless Crescent Ice Makers
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IMC20
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IMC22
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IMC25BI
Bullet Ice Maker
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IMB55BI
Commercial Ice Makers
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60FA
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T50A
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T60A
Ice and Water Dispenser
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HBB100
Select the exact model shown on your appliance label or order confirmation. Taskrabbit may display 60FA as “AZB-60FA” and HBB100 as “HBB-100.”
If your model is not listed, do not select a different model. Contact COTLIN Support before booking.
Service availability, scope and current pricing are determined by Taskrabbit and may vary or change. Review the current information shown during booking.
View Eligible Services on Taskrabbit
Before You Book
A prepared installation site helps prevent delays, additional work and unsuccessful appointments.
Before scheduling installation:
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Wait until your appliance has been delivered.
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Inspect the carton and appliance for visible damage.
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Confirm the exact model number.
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Review the model-specific user manual.
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Measure the installation space and confirm the required ventilation and door-opening clearance.
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Make sure the required water, drain and electrical connections are ready.
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Keep all included hoses, fittings, filters, hardware and instructions with the appliance.
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Tell your Tasker in advance about stairs, restricted access, cabinet openings or other site conditions.
Do not install an appliance that appears damaged, incomplete or different from the model you ordered. Keep the packaging and contact COTLIN Support first.
Taskrabbit recommends scheduling installation for at least 24 hours after the appliance has been delivered.
Know Your Installation Requirements
Installation requirements vary by model. Review the correct requirements before booking.
IMC20, IMC22 and IMC25BI
Drainless Crescent Ice Makers
These models do not require an external drain line or separate drain pump.
They still require:
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A potable water connection
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A grounded 115V electrical outlet
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Sufficient installation and ventilation clearance
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Enough space for the door to open correctly
“Drainless” describes the external drain requirement. It does not mean that no water connection, electricity or site preparation is required.
IMB55BI
Gravity-Drain Bullet Ice Maker
The IMB55BI does not require a household water-supply line, but it does require a suitable gravity drain connection.
Before booking:
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Confirm the drain location
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Confirm that the drain line can follow the required downward route
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Review the model-specific installation instructions
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Confirm electrical and clearance requirements
Do not book this model as a drainless installation.
60FA
Commercial Undercounter Ice Maker
Installation requires prepared water-supply, drain and electrical connections.
Confirm:
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Water and drain access
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Electrical requirements
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Ventilation clearance
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Appliance dimensions and access path
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Any local commercial installation requirements
T50A and T60A
Split Commercial Ice Makers
These larger commercial systems require additional preparation and handling.
Before booking:
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Confirm water, drain and electrical access
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Confirm the space for both the ice-making head and storage bin
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Confirm that the floor and access path can support the equipment
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Tell Taskrabbit about stairs, loading restrictions or difficult access
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Confirm the complete service scope before the appointment
Additional site preparation or regulated plumbing and electrical work may require appropriately qualified professionals.
HBB100
Ice and Water Dispenser
Confirm the required:
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Water supply
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Drain connection
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Electrical outlet
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Ventilation and operating clearance
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Sanitation and cleaning access
Review the HBB100 user manual before scheduling installation.
How Installation Help Works
1. Receive and Inspect Your Appliance
Make sure the correct model arrived and check the appliance for visible damage or missing parts.
2. Prepare the Installation Site
Review the user manual and confirm that the required space, water, drain and electrical connections are ready.
3. Select Your Exact Model
Visit the COTLIN Taskrabbit partner page and choose the installation service matching your model.
4. Review the Service Details
Check the current price, availability and included service scope before booking.
5. Schedule and Communicate
Choose an available appointment and tell your Tasker about the appliance, installation location and any special site conditions.
6. Complete the Installation
Taskrabbit handles scheduling, payment, Tasker communication and installation-service support.
Button: Check Models & Schedule on Taskrabbit
Service Pricing and Payment
Installation is optional and is not included in the price of your COTLIN appliance.
Current service pricing is displayed on the COTLIN Taskrabbit partner page before booking. Payment information is entered and handled through Taskrabbit according to its current booking terms.
Work outside the listed installation service may require separate arrangements or additional charges. Do not assume that new plumbing, electrical work, cabinet modification, drilling or other site preparation is included.
Describe the installation site and confirm the complete scope before the appointment.
What May Not Be Included
Unless specifically confirmed through Taskrabbit, do not assume the installation service includes:
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Creating a new water-supply line
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Creating or relocating a drain
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Installing a new electrical outlet
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Electrical panel work
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Cabinet cutting or modification
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Countertop drilling
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Structural changes
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Permit applications
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Disposal of an existing appliance
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Product repair
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Work requiring a licensed plumber or electrician
Installation requirements and local codes vary. Use an appropriately qualified professional when regulated or licensed work is required.
Who Handles What?
Contact Taskrabbit For
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Booking or appointment availability
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Rescheduling or cancellation
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Payment or temporary payment holds
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Tasker communication
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Tasker arrival or service experience
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Installation workmanship concerns
Contact COTLIN For
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Product specifications
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Model or installation-requirement questions
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Missing product parts
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Shipping damage
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Product operation or troubleshooting
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Warranty support
Taskrabbit is a separate service platform. Taskers are independent contractors who use the Taskrabbit platform to provide services.
Installation charges and workmanship are separate from the COTLIN appliance purchase. COTLIN remains responsible for product information and applicable product warranty support.
Frequently Asked Questions
1. Is installation included with my COTLIN purchase?
No. Installation is optional and is booked and paid for separately through Taskrabbit. Installation charges are not included in your COTLIN order.
2. Which COTLIN products are eligible?
The COTLIN Taskrabbit partner page currently lists IMC20, IMC22, IMC25BI, IMB55BI, 60FA, T50A, T60A and HBB100.
Select the exact model shown on your appliance or order confirmation. If your model is not listed, contact COTLIN before booking.
3. Do COTLIN drainless ice makers require plumbing?
IMC20, IMC22 and IMC25BI do not require an external drain line or separate drain pump. They still require a potable water connection and grounded electrical outlet.
4. Does IMB55BI require a water line or drain?
The IMB55BI does not require a household water-supply line, but it requires a suitable gravity drain connection. Confirm the drain location and follow the model-specific installation instructions.
5. Will the Tasker create a new water line, drain or outlet?
Do not assume that new plumbing, electrical work, cabinet modification or other site preparation is included. Review the listed service and confirm the complete scope with Taskrabbit or your Tasker before the appointment.
6. Do I need a licensed plumber or electrician?
Possibly. Requirements and local codes vary. If the installation involves regulated plumbing, electrical work, permits or other licensed work, use an appropriately qualified professional.
7. When should I schedule installation?
Wait until the appliance has been delivered and inspected. Taskrabbit recommends booking installation for at least 24 hours after delivery.
8. What if my appliance arrives damaged?
Do not install it. Keep the original packaging and contact COTLIN Support with your order information and photos of the carton and appliance.
9. Can I book a product repair through this page?
The current COTLIN Taskrabbit partner page lists installation services. For product troubleshooting or a possible warranty issue, contact COTLIN before arranging outside repair work.
10. How much does installation cost?
Current pricing is shown on the Taskrabbit partner page before booking. Review the price and service details for your exact model.
11. Who should I contact after installation?
Contact Taskrabbit for booking, payment, Tasker or installation-service concerns. Contact COTLIN for product operation, specifications, parts, troubleshooting or warranty questions.
At Cotlin, we are committed to quality without compromise. Whether you are using our appliances in a comfortable home kitchen or a demanding commercial environment, we stand behind our products.
1. Warranty Period
1-Year Standard Limited Warranty
Cotlin offers a 1-Year Limited Warranty on all ice makers and appliances purchased directly from cotlinlife.com or an authorized retailer.
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Coverage: 12 months from the original date of purchase.
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Applicability: This warranty applies to both Residential and Commercial use.
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Transferability: This warranty is valid for the original purchaser and is non-transferable.
Get 1 Extra Year FREE
Eligible customers may register their COTLIN appliance for one additional year of limited warranty coverage at no extra cost, providing up to 2 years of total coverage.
2. What Is Covered?
We warrant that your Cotlin product will be free from defects in materials and workmanship under normal use. If a defect arises within the warranty period, we will, at our option:
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Provide new or refurbished replacement parts at no cost.
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Exchange the defective unit with a new or refurbished unit of equivalent performance.
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Provide a refund if a replacement is not available or feasible.
3. What Is NOT Covered (Exclusions)
To ensure the longevity of your machine, please follow the user manual. This warranty does not cover:
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Improper Installation: Issues caused by incorrect water line connections, insufficient ventilation, or voltage errors.
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Lack of Maintenance: Failure to perform regular cleaning (e.g., damage caused by scale/mineral buildup due to hard water).
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Misuse & Abuse: Physical damage, neglect, or operation inconsistent with the product's instructions.
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Unauthorized Repair: Modifications or repairs performed by unauthorized service providers.
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Cosmetic Damage: Scratches, dents, or normal wear and tear that do not affect functionality.
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Consumable Parts: Items such as water filters, unless defective upon arrival.
4. How to Claim Warranty
We aim to make the process simple and fast.
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Step 1: Contact us at support@cotlinlife.com .
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Step 2: Provide your Order Number and the Serial Number (found on the back of the machine).
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Step 3: Send us photos or a short video showing the issue/error code.
Our technical team will troubleshoot with you. If the issue cannot be resolved remotely, we will initiate the warranty service.
5. Shipping Costs for Warranty Service
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First 30 Days: Cotlin covers all shipping costs for returning defective units and sending replacements.
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Months 2-12: The customer is responsible for shipping the defective unit to our service center. Cotlin will cover the cost of shipping the repaired or replacement unit back to you.
Note: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
1. 30-Day Return
You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Process
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Step 1: Contact our support team at support@cotlinlife.com with your order number and reason for return.
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Step 2: We will provide you with a Return Merchandise Authorization (RMA) number and the return address.
Note: Do not send items back to the manufacturer without prior confirmation. -
Step 3: Pack the item securely and ship it to our designated U.S. Return Center.
3. Return Shipping Costs
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Defective or Damaged Items: Cotlin covers all shipping costs. We will provide a prepaid shipping label.
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Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for return shipping costs. Initial shipping fees (if any) are non-refundable.
4. Restocking Fees
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Standard Returns: We do not charge a restocking fee for items returned in new, complete condition.
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Incomplete Returns: If the returned item is missing parts, accessories, or original packaging, a restocking fee of up to 15% may be deducted from your refund to cover replacement costs.
5. Refunds
Once your return is received and inspected (typically within 2-5 business days), we will notify you of the approval or rejection of your refund.
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Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank's processing time.
6. Order Cancellation
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Before Shipment: You may cancel your order for a full refund within 24 hours of placement, provided it has not yet shipped.
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After Shipment: Once an order has shipped, it cannot be canceled. You must wait to receive the item and then follow the standard return process.
6. Lost or Damaged Packages
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us within 7 days of delivery at support@cotlinlife.com with photos of the issue so we can make it right immediately.
7. Return Address
Please contact our customer service team at
📧 support@cotlinlife.com
We will provide you with the appropriate return address and instructions via email.
Return Address:
975 Old Norcross Rd
Lawrenceville, GA 30046
United States
8. Promotions & Discounted Orders
If you placed an order using a promotional code and wish to return items:
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The entire order must be returned to receive a full refund.
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If only part of the order is returned, the retained items will be charged at the original, non-discounted price.
If you have questions regarding promotions or a specific order, please contact our customer service team.
25 Lbs Capacity Per Day
8 Pcs/15-20 Mins/Cycle
22 Lbs Storage Capacity
Customer Reviews
Real stories from real customers.
This is a wonderful ice maker! It looks nice, without any chunky logos on it, fits perfectly underneath the counter, and did not require any additional plumbing for a drain!! The stainless steel front matches my other appliances and the cubes are the perfect size!
I purchased this item to replace a wine cooler that was built into our kitchen. One of the difficult features to find, even in the $3K-5K super premium brands (Sub-zero, True, etc.), was 'no drain requirement'. That led me to this product. Price was also a contributing factor. I ordered this product and it came in roughly 3 days while being estimated at 5-7 days (nice!). There was some shipping damage when it was dropped off. I reached out to the seller and sent pictures. They gave me 2 options: 1. Open the unit and install it to see if it's fully functional. If I want to keep it, they would discount it. 2. Return the unit and exchange it, no charge. I chose option #1 and am quite happy with the customer service as well as the product. I've included pictures just after installation showing it in operation. Highly recommend! If there are any mechanical issues I will post back here with an update.
Purchased the Cotlin drainless under counter ice maker for our cabana to replace a different ice maker with a drain that didn’t even last a season. We are very pleased with our new ice machine! The ice quality & ice production is excellent & has held up through many summer pool parties. We’re super happy with our purchase!
The COTLIN 15" W Drainless Under Counter Ice Maker with 22 lb Storage Bin was very easy to set up. Installation was straightforward and didn’t take long at all. Once it was up and running, it started producing ice quickly. The crescent ice it makes is excellent—clear, consistent, and perfect for drinks. It also stores a good amount of ice in the bin, which is great when we have guests over or need a lot of ice throughout the day. Another bonus is that it fits perfectly in our walk-in pantry, which made it a really convenient spot to install it. It’s nice to have easy access to ice without taking up space in the kitchen. Overall, it’s been working great and does exactly what we wanted. For the price, it’s a really good value, and I’m very happy with this purchase.
Easy to install. Works great and looks great in our basement bar. Highly recommend!
Purchased a Cotlin drainless ice maker about two months ago. Arrived in perfect condition and it has performed perfectly from the beginning. I bought this ice maker to replace another ice maker (different brand) that quit working after two years. The ice produced by the previous unit would be covered by a coat of frost within days of being made. I have not had that issue with the Cotlin. All in all, very pleased with this unit.
Clean design, quiet, creates plenty of ice. A minimum of installation work. This machine replaced a "make and melt" machine with a drain which ran endlessly. The Cotlin is the answer to our search.
Perfect fit, exactly as described. Makes great ice and doesn’t need a drain!
Chilled. Versatility. Safety.
Experience the peak of refreshment with chilled beverages kept at sub-zero precision. Our drain-free design offers the ultimate versatility to install your unit anywhere.
Drain-Free Design
Our drain-free design removes the complexity of traditional installations. No floor drains, no extra pumps, and no construction required. Just connect, power up, and enjoy! It’s not just an ice machine, it’s the freedom to bring the party anywhere.
Crescent Ice Made for Home Bars
Crescent ice is denser and more uniform than softer ice types, helping it melt more slowly and keep drinks cold without quickly watering them down. Its curved shape allows liquid to flow smoothly around each cube, chilling beverages evenly. Ideal for cocktails, whiskey, iced coffee, and everyday cold drinks, crescent ice delivers a balanced, refreshing drinking experience.
Professional Chilling
Bring the luxury of a professional bar into your quietest spaces. COTLIN’s precision cooling maintains temperatures between 26°F and 32°F, ensuring every cube remains frozen, firm, and dry. Thanks to our Quiet-Drive technology and front-venting design, you can tuck it under any counter or into any corner without worrying about heat buildup or a distracting buzz.
Reversible Stainless Steel Door
With a sleek reversible door and a premium ergonomic handle, COTLIN combines luxury with functional design. Whether opening left or right, it integrates seamlessly into your cabinetry for a truly custom look.
Explore More Features
Explore the thoughtful features and versatile installation designed to fit perfectly into your lifestyle.
Door-Covered Switch
Experience the ultimate convenience of one-press simplicity. Our integrated sensors monitor ice levels in real-time to ensure your bin is always stocked. From quiet nights in to large gatherings, you’ll always have a steady supply of ice exactly when you need it.
Front-Breathing Design
Our front-venting grille revolutionizes thermal management by pulling cool air in and pushing heat out. This design is 30% more efficient than traditional models, reducing energy consumption and extending compressor life. It ensures peak performance in any environment.
Adjustable Feet
Achieve a seamless, built-in look with heavy-duty adjustable feet. A height range of 0.63" to 1.65" ensures a perfect flush fit under any counter. The subtle tilt-back adjustment enhances the magnetic door seal, locking in cold air and maximizing energy efficiency.
Removable lce Bin
Maintenance is a breeze with our removable ice bin, allowing for quick rinses to ensure your ice stays fresh and odor-free. With a generous 22-pound storage capacity, the bin features an anti-stick slide rail design, preventing low-temperature jamming and ensuring every scoop is smooth and effortless.
Package List
Package includes the ice maker unit, removable ice bin, ice scoop, water inlet hose, and user manual. Check the manual before installation and keep all packaging until setup is complete.
Fits Anywhere You Want
From your kitchen to yacht, enjoy the freedom of placement without the hassle of plumbing. This compact, "plug-and-play" design brings professional-grade ice to any setting. Live, work, or entertain—fresh ice is always within reach.
Home Kitchen
From intimate nights in to lively celebrations, bring the luxury of a cocktail lounge to your home.
Bar
Compact Power for Every Pour. Fits seamlessly under-counter. High quality production meets sophisticated style.
Yacht
On your yacht, COTLIN delivers premium ice for every toast, every refreshment.
FAQs
No external drain line or drain pump is required during normal operation.
The refrigerated storage compartment helps keep stored ice frozen, reducing the continuous meltwater created by non-refrigerated ice bins. Water may still collect during manual defrosting, a power outage, an extended shutdown, or humid conditions and should be removed manually.
Learn how a drainless ice maker manages water.
The IMC25BI measures 14.9"W × 15.0"D × 33.8"H without the handle and 18.5" deep with the handle.
Leave at least 2 inches behind the unit, 1/4 inch at the top and sides, and keep the front vent clear. Also allow enough space for the water connection, electrical cord, door swing, and removal of the ice bin.
The IMC25BI requires a potable water connection and a grounded 115V / 60Hz electrical outlet.
It does not require an external drain line or drain pump. Install the supplied or approved water connection according to the user manual and keep the front ventilation grille unobstructed.
The IMC25BI operates at approximately 46 dB under normal conditions.
You may hear the compressor, fan, and a brief sound when ice drops into the bin. Actual sound can vary with the room and installation. Place the unit on a firm, level surface and prevent contact with surrounding cabinetry to reduce vibration.
The IMC25BI produces up to 25 lbs of crescent ice per day and stores up to 22 lbs under standard conditions.
It is the strongest all-around drainless model for regular household use and entertaining. Actual output may vary with room temperature, water temperature, ventilation, and operating conditions.
Yes. The refrigerated compartment is designed to help keep stored ice frozen for regular use.
It is still an ice maker rather than a long-term freezer, so manual defrosting and occasional water removal may be needed. Keep the unit powered, the door closed, and follow the care instructions for best results.
The IMC25BI includes COTLIN’s applicable 30-day return policy and 1-year limited warranty.
Return eligibility depends on the product’s condition and the reason for return, so confirm cabinet dimensions and installation requirements before opening or installing the unit. Review the full Return & Refund Policy and Warranty Policy before purchase.
Keep the unit upright for at least 4 hours before connecting power.
Remove the packaging, inspect the unit for visible damage, clean the interior and ice bin, connect the potable water supply, and place the unit on a firm, level surface. No external drain is required.
If anything looks damaged or unusual, contact COTLIN Support before operating the machine.
The first cycle may take longer than later cycles, and the first pieces may be smaller or cloudier than normal.
Discard the ice produced during the first 3 hours of operation.
If ice does not form after the initial setup period, check the water supply, power, ventilation, and installation before contacting support.
Some cloudiness is normal because fast freezing can trap air and minerals inside the ice.
This does not usually affect taste or performance.
Use clean potable water, clean the unit regularly, and check the water source if the ice develops an unusual taste or odor.
Rated output is measured under standard conditions.
High room or water temperature, restricted ventilation, low water flow, dust on the front vent, or frost buildup can reduce production.
Keep the vent clear, confirm the water supply, clean and manually defrost the unit when needed, and contact COTLIN Support if output remains unusually low.
You can pause it from the ice bin control if your model has the metal arm.
- Lift the metal arm upright to pause ice making.
- Lower it to resume.
- Check the manual if your control layout looks different.
If the machine does not resume, check power and bin position.
For normal home use, clean the ice bin and interior every 1–3 months, or sooner if taste, odor, scale, or ice quality changes.
Clean more frequently with hard water, heavy use, or dusty conditions.
Manually defrost when frost buildup affects storage or performance, following the user manual.
Turn off and disconnect the water supply, remove all ice and standing water, clean and dry the interior, unplug the unit, and leave the door slightly open to help prevent odor and moisture buildup.
Follow the user manual before restarting after an extended shutdown.
